SANYISAN’s Service Promise
Before Sales：
●Gratuitous professional consultant service, multi solution options, and most suitable product recommendation.
●Special product design and produce based on your requirements.
●Gratuitous professtional technology consultant, and detailed equipment working scheme as reference, for your special project.
During Sales：
●Review project on site: Minglong’s sales engineer will accompany you to study your project on site, and recommend you the most suitable product.
After Sales：
●Gratuitous professional technology training, to train qualified operators for you.
●Gratuitous direction on installation and erection on sites.
●Speedy visiting service in 24 hours a day. Satisfying solution response in 2 hours after your quality feedback; Service engineer be on site in 2 hours after service station got service requirement in city, 12 hours in province, and 48 hours in the province and 72 hours in the country where no service station located.
●According Minglong’s product , our engineer will visit you to check equipment operation situation periodly, and direct operator to do maintenances.
●Equipment Repair Warranty (Details in Contract Attachment), life time repair service (only free of charge of labour cost, part of accessories exclude easy-worn spare parts).
●Most capital city of province sets Minglong service station and spare-parts warehouse, keep all spare-parts’ support in time.
●Archive your individual product records.
